Water kettle with underwear inside?

article
Release time:2023-08-02 15:57

Water kettle with underwear inside? Adia Hotel issues a statement: the individual has been taken into compulsory measures.


On July 25th, a netizen revealed that during their stay at the Adia Hotel in Qingjian Lake, Suzhou Industrial Park, they found underwear inside the room's water kettle and encountered issues with insufficient cleanliness in various areas.


On July 31st, Shanghai Adia Commercial Management (Group) Co., Ltd. issued a statement regarding this matter, stating that the complaint was malicious and the individual has been subjected to compulsory measures by the public security authorities in accordance with the law.


The full statement reads as follows:


"Recently, a netizen posted images and videos claiming that they found underwear inside the water kettle, urine residue in the toilet, and suspected fecal stains on the bath towels during their stay at one of our Suzhou branches. Our company attaches great importance to this matter and immediately initiated an investigation. After reviewing the hotel's corridor surveillance footage and room cleaning records, we preliminarily determined that the netizen acted with deliberate intent. Therefore, we promptly reported the case to the local public security authorities.


Following the investigation by the public security authorities, it was discovered that all the mentioned incidents were caused by the netizen themselves. Currently, this individual has been taken into compulsory measures by the public security authorities in accordance with the law.


After the relevant information about this incident circulated on the internet, it became a hot topic and raised concerns about hotel hygiene and safety among the public. As a company that prioritizes user experience, we will consistently uphold high standards of hotel hygiene and safety. Throughout this incident's development, many users have expressed trust in Adia, which has further solidified our "user-first" values. We will continue to improve our work standards to provide a more reassuring and comfortable experience for our customers.


Shanghai Adia Commercial Management (Group) Co., Ltd.

July 31, 2023"


Earlier Report:


On July 25th, a netizen from Suzhou, Jiangsu, posted on social media that they found underwear inside the water kettle and encountered insufficient cleanliness in multiple areas during their stay at an Adia Hotel. This incident gained attention.


The netizen mentioned that during their stay at an Adia Hotel, they found underwear inside the water kettle and noticed fecal residue on the bath towels, as well as poorly cleaned urine residue in the toilet.


The individual claimed that despite multiple negotiations with the hotel, the issue remained unresolved, and the hotel hinted that they were intentionally causing trouble.


In response, Adia Hotel staff stated: "These incidents were caused by the guest themselves. We have surveillance footage and evidence to support this claim. The guest had similar experiences at other Adia branches as well."


The staff member added: "The guest is a member, and they have stayed at other Adia hotels with similar incidents. The branch manager has already communicated with them and issued a sincere apology. We have been dealing with this matter and are still in the process of resolving it."


On July 27th, a Daxiang News reporter attempted to contact the netizen to inquire about the follow-up situation, but it was discovered that their social media account appeared to be either deactivated or set to private.


Home
Top